Shipping policy
Shipping Policy
MIESCION LLC
Business Address: 8 The Green Ste A, Dover, DE 19901
Email: info@miescionstore.com
Phone: +1 (302) 918-4300
Shipping Policy for Physical Products
At MIESCION LLC, we are committed to providing a seamless, transparent, and efficient shipping experience for all customers purchasing physical products from our store.
Shipping Locations
We currently ship to customers within the United States. For international shipping inquiries, please contact us at info@miescionstore.com.
Shipping Methods and Delivery Times
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–4 business days
Processing Time: All orders are processed within 1–2 business days (Monday to Friday), excluding holidays and weekends.
Once your order is shipped, you will receive a shipping confirmation email with tracking information.
Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method and delivery location. Occasionally, we may offer free shipping promotions—sign up for our newsletter to stay informed.
Order Tracking
Once your order has shipped, you will receive an email containing a tracking number and carrier information. If you do not receive your tracking email within 2 business days of placing your order, please contact us at info@miescionstore.com.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please reach out to us as soon as possible at info@miescionstore.com with your order number. We’ll work with our shipping partners to resolve the issue and ensure your satisfaction.
Wrong or Missing Items
If you receive an incorrect or incomplete order, contact us within 5 business days of delivery. We will promptly arrange for a replacement or issue a refund, depending on the situation.
Returns & Refunds
Please refer to our Refund Policy for detailed information about returning items and qualifying for refunds or exchanges.
Customer Support
If you have any questions or concerns about your order, shipping, or delivery, please contact us at:
📧 Email: info@miescionstore.com
📞 Phone: +1 (302) 918-4300
🕒 Support Hours: Monday – Friday, 9 AM – 5 PM EST